Operation Shamrock’s Erin West will speak at two sessions as part of the VeleraLIVE 2026 credit-union industry event.

Advancing Member Protection: The Next Era of Scam Mitigation

Today’s rapidly evolving fraud landscape — driven by sophisticated social engineering, deepfakes, and AI‑enabled schemes — is reshaping risk expectations across the industry. In this session, leading fraud‑fighter Erin West joins Velera's risk executives for an in‑depth look at the most pressing scam and fraud trends facing credit unions in 2026. They’ll explore practical strategies for early detection, stronger member protection, and more effective organizational response — and help you gain the foresight to stay ahead of the next wave of scams.

Podcast: Future of Consumer Engaged Fraud...and What Credit Unions Can Do to Prepare

Scams are one of the most pressing challenges facing the credit union industry. These schemes strike deeper than ever before, wreaking havoc not just on finances but also impacting mental health and, in some cases, personal safety. Now is the time for action.

• How can we become leaders in scam prevention?

• What makes fighting scams a unique battle compared to other forms of fraud?

Velera is joining forces with a dynamic podcast channel and renowned industry expert Erin West to bring you powerful insights, spark new ideas, and energize the collective fight against scams.