Singapore Police Force | The Singapore Police Force’s Anti-Scam Centre (ASC), together with five banks — DBS, UOB, OCBC, SCB, and GXS — carried out a two-month joint operation that used Robotic Process Automation (RPA) for upstream detection of potential scam victims.

RPA technology streamlines information exchange between the Police and banks, enabling the Police to swiftly contact potential scam victims via SMS.

Between 1 March 2026 and 30 April 2026, ASC officers and the participating banks sent over 5,600 SMS alerts to bank customers identified as potential scam victims, urging them to stop any further monetary transfers. The detection of these potential scam victims resulted in the successful disruption of over 500 ongoing scams and averted potential financial losses of more than $37 million.

The Police urge members of the Singapore public to “ACT” against scams. The ACT acronym outlines ways members of the community can protect themselves from scams.

ADD – Add security features such as the ScamShield application and two-factor authentication for personal accounts, such as banks, social media, and Singpass accounts. Set transaction limits for internet banking, including PayNow, to limit the amount of funds that can be lost in the event of a scam.
CHECK – Check for potential signs of a scam by asking questions, fact-checking requests for personal information and money transfers, and verifying the legitimacy of online listings and reviews. Take time to pause and check. If it is too good to be true, it is probably a scam.
TELL – Tell the authorities and others about scam encounters by reporting to the bank, ScamShield, or by filing a Police report. Tell others about ongoing scams and preventive steps they can take. Report the fraudulent pages and/or monikers to the respective platforms.

Full press release: Joint Operation Between The Anti-Scam Centre And Five Partnering Banks Led To Disruption Of More Than 500 Ongoing Scams